Thursday, February 28, 2013
The Maryland Public Service Commission issued an order on Wednesday directing electricity companies to improve service reliability and resiliency.
Utility companies in Maryland will need to beef up efforts to improve electricity service reliability and resiliency, according to an order issued by the Maryland Public Service commission on Wednesday. The order (No. 85385) requires utility providers like Pepco to do the following: Pepco has 534,601 electricity customers in Maryland, and 410,679 (77 percent) of them were without power at the peak of electricity outages after the derecho—double the number of outages after Hurricane Irene, according to the commission's order. The storm damage and outages led to the cancelation of the Germantown Glory fireworks at the Maryland SoccerPlex in the South Germantown Recreational Park, as well as other fireworks displays around the county. …
Friday, November 30, 2012
Pepco also requested additional funds to accelerate reliability improvements.
If Pepco's most recent rate increase request is approved by the Maryland Public Service Commission, typical residential customers could pay $7.13 more a month in electricity bills. The 4.98 percent increase (based on a typical residential customer using 1,000 kilowatt hours a month) would happen only if the PSC approves Pepco's request—made on Friday—for a $60.8 million increase in base distribution rates, according to a Pepco statement. The increase would pay for improvements that Pepco is in the process of making to its distribution system. The improvements, which began in 2010, appear to be working: By 2011, Maryland customers receiving electricity from upgraded feeders experienced 58 percent fewer outages and a 69 percent decrease in …
Thursday, November 15, 2012
The new Bing map makes it easy to report streetlight outages.
The next time you spot a burned-out streetlight, try Pepco's new upgraded online streetlight outage reporting system. It's an easy system to use. At the "Report a Streetlight or Area Light Problem" page of Pepco's website, one may enter in the streetlight pole's number or an address in the vicinity of the streetlight, and one will be presented with a Bing map indicating where all of the streetlights are located in that area. Hover the cursor over the green dot representing the streetlight that is out, and one will get a pop-up menu with a link allowing one to "click here to report a problem for this light." "Once a streetlight problem is reported, the new reporting system sends the customer an email with a tracking number, location and …
Sharon
12:37 pm on Thursday, February 28, 2013
I just called PEPCO w/inquiry and spent 33m 48s on hold. Never did get a customer service representative. Gave up using up quite enough of my darn phone mins!! That is ABSOLUTELY UNACCEPTABLE and insane!!!! more ›